Privacy Policy

We collect the following types of information to provide seamless courier services:

• Personal Details: Name, address, phone number, and email when you book a shipment or contact us.
• Shipment Information: Details like package contents, weight, and destination to process deliveries.
• Payment Information: If you pay online, we collect payment details (handled securely via third-party processors).
• Website Usage Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your data to:

• Process and deliver your shipments efficiently.
• Communicate with you about your bookings, updates, or delays.
• Process payments securely.
• Improve our services and website functionality.
• Comply with legal obligations.

3. How We Protect Your Data

Your security is our priority. We implement:

• Encryption for sensitive data (e.g., payment details).
• Restricted access to your information within our team.
• Regular security audits to prevent unauthorized access.
  Since 2013, we’ve maintained a spotless record of data safety and continue to uphold the highest standards.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Delivery partners and third-party logistics providers to fulfill your shipment.
• Payment processors to handle transactions securely.
• Legal authorities if required by law.

5. Cookies and Tracking

Our website uses cookies to enhance user experience. These may track:

• Pages you visit on our site.
• Preferences for a smoother browsing experience.
  You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Ask for deletion of your data (subject to legal obligations).
• Opt-out of marketing communications at any time.
  To exercise these rights, contact us at [insert email].

7. Data Retention

We retain your data only as long as necessary:

• Shipment details are kept for [X years] to comply with legal and tax requirements.
• Website usage data (cookies) is retained for [X months/years].

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updates will be posted on this page with the revised date at the top.
Last Updated: [Insert Date]

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us:

• Email: customersupport@parceltale.com
• Phone: +91-92114-43137
• Address: 

• DTDC Courier Pvt ltd.

  Shop no : 23, jalvayuvihar, Sector-25, Noida-201301

  India

  Contact:+91-92114-43137

   

↓ Your trust drives us—thank you for choosing ParcelTale.com!